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First Look: Chase Sets the Bar High with Its First Sapphire Lounge in Boston Airport

Exclusive amenities include local cuisine, wellness rooms, and all-gender restrooms for Sapphire Reserve cardholders and Priority Pass members

by Enrique Perrella

May 11, 2023

Photo: Courtesy of Chase Sapphire

Chase Bank is set to open its first domestic Sapphire Lounge by The Club at Boston Logan International Airport on May 16.

This exclusive lounge for Chase Sapphire Reserve cardholders offers a unique travel experience, featuring local cuisine from Chef Douglass Williams and a signature taproom serving locally crafted beer and coffee from Beverly, Massachusetts, Atomic Coffee Roasters.

In addition, the lounge is designed to reflect the history and identity of Boston and offers views of the iconic Boston Harbor.

Photo: Courtesy of Chase Sapphire

The 11,640 square foot lounge provides travelers with areas to relax and recharge, including two wellness rooms equipped with anti-gravity massage chairs and guided meditations from Master Well-Being Educator and Healer Devi Brown.

The space also offers a private nursing suite, dual-head shower rooms, and all-gender restrooms stocked with Apotheke products. In addition, artwork from emerging artists like Cig Harvey and Pelle Cass and local Boston-based artist Silvia L√≥pez Chavez adorn the lounge’s walls.

Photo: Courtesy of Chase Sapphire

“Chase Sapphire is leading the charge when it comes to creating one-of-a-kind opportunities for its travelers, and our new lounge in Boston paves the way for Sapphire’s benefits to enhance our cardmembers’ airport experience,” said Dana Pouwels, Managing Director, Sapphire Lounge General Manager and Head of Chase Sapphire Partnerships.

“Sapphire Reserve cardmembers are travelers by nature, so we’re upgrading their travel journey with elevated airport lounges that unlock new dining, wellness, and cultural experiences.”

Photo: Courtesy of Chase Sapphire

The Boston Lounge is the first of many planned Sapphire Lounges by The Club, with locations set to open in Las Vegas, New York, Philadelphia, Phoenix, and San Diego airports.

“Our Sapphire Lounges are part of our commitment to elevate the travel journey for Chase cardmembers,” said Allison Beer, CEO of Card Services and Connected Commerce at JPMorgan Chase & Co. “Our goal for Chase Travel is to mirror our investment in high-tech travel platforms with the high-touch experience that you see in our Sapphire lounges today.”

Photo: Courtesy of Chase Sapphire

Chase’s recent acquisitions of FROSCH, cxLoyalty, and The Infatuation are part of the bank’s dedication to offering its customers a comprehensive travel experience from start to finish, including luxury travel services, advanced technology, and restaurant discovery.

Photo: Courtesy of Chase Sapphire

The Boston Chase Sapphire Lounge by The Club, located in the Terminal B to C Connector, between gates B40 and B39, will be available to Chase Sapphire Reserve cardmembers with a Priority Pass membership and up to two guests.

Priority Pass members without a Sapphire Reserve card can enter a Sapphire Lounge by The Club location once at no cost per calendar year. However, they will be charged an entry fee upon each subsequent visit to any location within the Sapphire Lounge by The Club network.