Poor Customer Service

Call Center Customer Service

GO TO CARTOON CATEGORIES

Call Center Customer Service

We have all been on the receiving end of poor customer service.  Some of us may also find ourselves on the giving end from time to time, but hopefully not because of our own actions.  Here are some reminders to help you realize that your clientele is receiving Poor Customer Service.

• Keeping callers on hold more than 5 minutes without checking with them.

• Promising to do something and not following through.

• Assuming that the issue is the customer’s fault because they didn’t know your processes and procedures.

• Refusing to assist a customer because it’s your break or lunch time Dumping the call into someone else’s queue just because you don’t know the right answer.

• Trying to upsell the customer after a terrible interaction where you were of no help.

• Not explaining billing or other procedures that are clearly confusing to most customers. 

These are just a few examples of Poor Customer Service.  While today you may be the person in a position to help, remember that we are all someone else’s customers.  Be helpful whenever possible and maybe one day another customer service rep with return the favor.

More Cartoons - Visit our various cartoon categories.

Call center  Books

Choose from a variety of industry related books to help you keep up with  call center trends.

Search Jobs & Resumes

NOTE - You may use the cartoons on this site free of charge as long as they are for personal use.  Free cartoons may not be reproduced or distributed in any way. 

TOPICS

Call Center Customer Service Support

Call Center Employment Agency

Call Center Home Virtual Work

Call Center Jobs Abroad

Call Center Job Search

Call Center Manager Salary

Call Center Office Furniture

Call Center Outsourcing Business Plan

Call Center Performance Management

Call Center Phone Etiquette

Call Center Supervisor Resume

Call Center Supervisor Training

Call Center Support Manager User Guide

Call Center Technology Consulting

Call Center Telemarketing Business

Call Center Training Center

Call Center Training Material

Call Center Training Schools

Call Center Virtual ACD

Call Center Work At Home Jobs Opportunity

Conduct Call Center Performance Audit

Customer Service Call Center Manager

Customer Service Call Center Rep

Find Call Center Virtual Agent

Free Online Call Center Training

Home Call Center Employment Work

Innovative Call Center Consulting

Manager Of Sales Call Center

Online Call Center Job

Outbound Call Center Agent

Part Time Jobs At Call Center

Virtual Call Center Customer Service

Work At Home Virtual Call Center

Work Related Cartoons

REFERENCE: CARTOON # 54